bdjl Privacy Policy

bdjl casino operates an online gaming and betting platform for users in Bangladesh. When you register on our site, log in, make a deposit, or use any service, we process certain information. This privacy policy has been prepared to inform you about the methods and purposes of that information processing.

This policy is an integral part of our Terms and Conditions. Reading both documents together will give you a full understanding of the legal framework governing bdjl's services. If any changes are made, we will update this page and registered users will be notified of significant changes.

2.1 Information You Provide Directly

Information you provide yourself during registration and account management:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification
• Payment method details — bKash, Nagad, Rocket, or Upay number, or bank account details

2.2 Automatically Collected Information

Some information is collected automatically while you use the site:

• IP address and device type
• Browser version and operating system
• How long you spent on the site and which pages you visited
• Login and logout time and date
• Transaction history — details of deposits, withdrawals, and betting

2.3 Cookies and Similar Technologies

Cookies are used on the bdjl site. Cookies are small files stored in your browser that help improve the site's performance. These include maintaining login status, saving language preferences, and personalising the user experience. You can control cookies from your browser settings, but disabling certain cookies may cause some parts of the site to not work properly.

bdjl uses the information collected for the following purposes:

• Creating and managing accounts, verifying identity, and ensuring secure login
• Processing deposit and withdrawal transactions and maintaining financial records
• Providing betting and gaming services, confirming results, and applying bonuses
• Detecting fraud, preventing unauthorised access, and maintaining account security
• Providing customer support 24/7 via live chat and email
• Sending personalised offers and promotions — if you have given your consent
• Meeting legal obligations and ensuring responsible gaming

bdjl never sells your personal information to third parties. However, in certain circumstances some information may be shared:

• Service providers: With trusted third parties for payment processing, data storage, or technical support — only what is necessary.
• Legal obligations: Information may be disclosed under a court order or at the request of a legitimate authority.
• Fraud prevention: Necessary information may be exchanged with security partners to detect fraudulent activity.
• Business transfers: If any part of the business is transferred, user information may be transferred as well — but the protections of this policy will remain in effect.

Our payment partners — bKash, Nagad, Rocket, and Upay — operate under their own privacy policies. It is advisable to read those policies before completing a transaction.

bdjl follows industry-standard technology and practices to keep user information secure. Our security framework includes:

• SSL (Secure Socket Layer) encryption for all data transfers
• Passwords are never stored in plain text — strong hashing algorithms are used
• Automatic alert system for suspicious login attempts
• Option for OTP verification on accounts
• Regular security audits of servers and infrastructure

Keep in mind, however, that no method on the internet is 100% secure. Keep your password private and avoid logging into your account over public Wi-Fi.

bdjl retains necessary information for as long as your account is active. Even after an account is closed or deleted, some information may be kept for a specified period, because:

• To meet legal or regulatory obligations
• As evidence in the event of disputes or claims
• To meet the legal requirement for retaining financial transaction records
• For fraud detection and prevention purposes

Once the required period has passed, your information will be securely deleted or safely anonymised.

As a bdjl user, you have the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to object to processing: You can object to your information being used for marketing messages.
• Data portability: You can request a structured copy of your information.
• Withdrawal of consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights, contact our customer service team via live chat or email. We provide support in both Bengali and English, 24/7.

All bdjl services are exclusively for adults (21+). We do not knowingly collect information from any minor. Age verification is a mandatory step in the account verification process. If we are informed that a minor's information has been collected by mistake, we will immediately close that account and delete the information.

Read our Responsible Gaming guidelines to learn more about playing responsibly and managing your account.

If you give consent during registration, bdjl may send you relevant offers and updates via SMS, email, or app notifications. Each message includes an option to unsubscribe. Unsubscribing will not stop transactional and account-related important messages from being sent.

bdjl reserves the right to amend this privacy policy as needed. When changes are made, the "Last updated" date at the top of this page will change. For significant changes, registered users will be notified in advance by email or SMS.

If you continue to use the site after a policy change, you will be considered to have accepted the new terms. You are advised to visit this page regularly to stay informed of the latest updates. To learn more about our services, visit the About Us page.